Support - Ticket Board

Reference	Subject	Priority	Status	Date	Department	Assigned

Ticket Form Settings

Manage dropdown options for the ticket form. These settings apply to your company only.

Subjects

Subject	Recipients	Enabled	Actions

User Permissions

Control tab access and assign button visibility per user. Changes save instantly.

User	Board	Settings	Staff	Can Assign	View All	Remove

Changes are saved instantly.

Staff Teams

Create teams of staff members to receive notifications and handle assignments.

Teams

Team	Members	Enabled	Actions

Teams are company-scoped.